Hotel, Restaurant, and Travel Law

Karen Morris (Author), Norman Cournoyer (Author), Anthony Marshall (Author)

Editorial Reviews

Review

"Honestly - I've stood by this text because it is so well written. I plan to continue to adopt this textbook as long as I am teaching the class!" - Priscilla Bloomquist - New Mexico State University

"One of the few textbooks students actually like and often keep for future reference." - Priscilla Bloomquist - New Mexico State University

Product Description

For students and practicing professionals in hospitality, travel and tourism as well as specialized paralegal work, Hotel, Restaurant and Travel Law: A Preventative Approach, 7th Edition, addresses legal issues confronted by managers in the hotel, restaurant, travel and casino industries. The emphasis is on prevention of legal violations. By reading the book, managers can appreciate and identify what actions and precautions are necessary to avoid, or at least minimize, the number of lawsuits. The book uses the case method, long recognized as a helpful approach to learning the often-complicated discipline of law. Readers will study decisions from actual cases in which hospitality establishments were sued, as well as what legal precedents were cited.

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Product Details Hardcover: 744 pages Publisher: Delmar Cengage Learning; 7 edition (June 27, 2007) Language: English ISBN-10: 1418051918 ISBN-13: 978-1418051914 Product Dimensions: 9.3 x 7.5 x 1.4 inches

Hotel Operations Management

David K. Hayes (Author), Jack D. Ninemeier (Author)

Product Description

Describing in great depth and detail all areas of hotel administration, this accurate book provides an up-to-date and comprehensive examination of the responsibilities of a hotel general manager. It shares with readers the procedures effective managers use to ensure their hotel¿s–and their own–ultimate success. KEY TOPICS This unique approach addresses all of the operating departments of a full-service hotel–Human Resources, Controller, The Front Office, Housekeeping, Food and Beverage, Safety and Property Security, Sales and Marketing, Facility Engineering and Maintenance–from the viewpoint of the General Manager. It also explores franchise agreements and management contracts, purchasing a hotel, and career opportunities. For current and future hotel general managers, and hotel department heads–i.e., executive housekeepers, directors of sales, controllers, and front office managers.

From the Back Cover

Hotel Operations Management describes, in great detail, exactly what the General Manager of a full-service hotel must know to be successful. Its up-to-date and comprehensive coverage of all areas of hotel operations make it an essential addition to the professional library of the serious hospitality student.

Special features of the book include:

• "This Chapter at Work," an introduction to each chapter's content
• "Chapter Outlines," to make it easier to find essential information
• "Hotel Terminology at Work," extensive definitions of important hotel terms
• "The Internet at Work," references to valuable internet sites that provide critical supplemental content and information
• "Managers at Work," real-life case studies designed to place the reader in the decision-making role of the hotel general manager
• "Issues at Work," problems and questions at each chapter's end designed to test the reader's mastery of each chapter's content
• Extensive checklists and forms that aid general managers in their daily work

In addition to its in-depth coverage of hotel operations, the book includes valuable information about:

• The history of the hotel industry
• The Global Distribution System (GDS) and its importance to the sales effort
• STAR (Smith Travel Accommodations Reports)
• Hotel management companies
• Buying and franchising a hotel

--This text refers to an out of print or unavailable edition of this title.

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Product Details Paperback: 592 pages Publisher: Prentice Hall; 2nd edition (January 9, 2006) Language: English ISBN-10: 0131711490 ISBN-13: 978-0131711495 Product Dimensions: 9.9 x 7.9 x 1.1 inches

BOOK REFERENCE FOR TOURISM AND HOSPITALITY INDUSTRY

Meetings, Expositions, Events & Conventions: An Introduction to the Industry (3rd Edition)

George G. Fenich (Author)

 

Editorial Reviews

Product Description

The Meetings, Expositions, Events, and Conventions industry continues to grow and garner increasing attention from the hospitality industry, communities, and college faculty.  With a broad view of the industry, MEETINGS, EXPOSITIONS, EVENTS & CONVENTIONS, 3/e moves beyond just one segment to include all aspects related to the MEEC industry.  Developed as a collaborative work, the text features contributions from some of the best and most notable practitioners and educators in the field.  (Using the Delphi method, even the text’s topics were selected based on industry input.) Now in its third edition, this revision features over 30 new case studies, the latest statistics and a new chapter devoted to green meetings and social responsibility.

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Product Details Hardcover: 360 pages Publisher: Prentice Hall; 3 edition (January 24, 2011) Language: English ISBN-10: 0135124581 ISBN-13: 978-0135124581 Product Dimensions: 11 x 8.6 x 0.8 inches